Frequently Asked Questions

  • What is your Return/Refund policy?
        • We offer our customers the choice either returning the product for a replacement or a full/partial refund. Returns for a replacement or refund are available for products that are damaged in transit (ie: before you received it), faulty out of the box, or do not work properly In case of any issues with the product, customers can write to us within 7 days of receiving the product and we would duly do the needful which would include either of the following:
              • Issue a partial refund
              • Issue a full refund and/or arrange a return
              • Provide a replacement
  • What are your lead times?
        • Lead times for each product vary. The lead times for respective products are shared with the buyers before the order is placed and real-time updates are provided thereafter on the status of the order.
  • What is your policy on product warranties and guarantees?
        • All the products on cobodeal are quality checked by the experts and undergo multiple quality tests. Product warranties and guarantees are communicated to the buyers before they place the orders.
  • What payment methods do you accept?
        • We accept all International payments including credit cards, debit cards, net banking.
  • How do I track my order?
        • We provide real-time updates on the order status from the time the order is placed till the time the order is delivered.
  • What is your privacy policy?
        • Our privacy policy can be viewed at [Privacy Policy page link]
  • Can I cancel or modify an order after it has been placed?
        • The orders can be cancelled within the cancellation window (shared before the buyers place their orders). Orders can be modified within the time frame (shared before the buyers place their orders) if the buyer wants the modifications to be delivered as per the original order.
  • How do I create an account on the website?
        • You can go to ‘Login/Signup’ on the top right and create an account.
  • How do I contact customer support in case of any question or issue?
        • All buyers or users who have accounts can chat with us about any issue pertaining to product or delivery through the chat windows. We can also be contacted at hello@cobodeal.com and we would respond within 24 hours and aim to resolve the issue at the earliest.
  • Can I place an order for a custom product?
        • This depends on the product. Users can find out about the possible customization options before they place their orders.

Meezo.eco is a global B2B e-commerce platform dedicated to providing eco-friendly products and services. We aim to help businesses and individuals make sustainable choices.

Meezo offers a wide range of eco-friendly products, including personal care items, office supplies, home and kitchen products, and more. Some of our featured products include bamboo toothbrushes, bamboo soap holders, and biodegradable wheat straw toothbrushes

Meezo supports sustainability by offering eco-friendly products, providing sustainability advisory services, and partnering with brands to create sustainable products.

Our Sustainability Advisory service offers a no-cost consultation to help businesses select eco-friendly products that align with their sustainability goals.

Businesses can benefit from our expertise in sustainability, receive guidance on selecting the right eco-friendly products, and gain insights into sustainable practices that can help them achieve their environmental goals.

Meezo offers eco-friendly white label products that businesses can brand as their own. This allows companies to offer sustainable products to their customers while maintaining their brand identity.

To get started, you can contact us for a consultation. We will guide you through the process of selecting and customizing eco-friendly products that fit your brand and business needs.

Meezo partners with brands to create sustainable products that meet their specific requirements. Our collaborative approach ensures that both parties are aligned in their sustainability goals and product development.

Partnering with Meezo allows brands to leverage our expertise in sustainability, access a wide range of eco-friendly materials and products, and benefit from our established supply chain and distribution networks.

Meezo's Green Product Line is a collection of sustainable products designed for both quality and the environment. These products are carefully selected to ensure they meet high standards of sustainability and eco-friendliness.

You can shop our Green Product Line directly from our website. Simply visit the shop section and browse through our categories to find the products that interest you.

We offer low minimum order quantities to make it easy for businesses and individuals to start their sustainability journey.

Shipping times may vary depending on your location and the specific products ordered. We strive to process and ship orders as quickly as possible, and you can expect to receive your order within a reasonable timeframe.

You can reach our customer support team through our website’s contact form or by sending an email at hello@meezo.eco. We are here to assist you with any questions or concerns you may have.

We offer comprehensive support, including product information, order tracking, and assistance with any issues related to your purchase. Our goal is to ensure a smooth and satisfactory experience for all our customers.

Bamboo toothbrushes are eco-friendly, biodegradable, and sustainable. They are a great alternative to plastic toothbrushes, which contribute to plastic waste.

To care for your bamboo products, avoid soaking them in water for extended periods. Dry them thoroughly after use and store them in a cool, dry place to prolong their lifespan.

Yes, all our products are carefully selected to ensure they are eco-friendly and sustainable. We prioritize products that are biodegradable, chemical-free, and made from natural materials.

The Plantable Seed Paper Notebook is an eco-friendly and biodegradable journal made from seed paper. You can plant the paper after use, and it will grow into flowers or plants.

The Neem Comb is a natural and sustainable alternative to plastic combs. It is designed for styling and promoting hair growth. Simply comb through your hair as you would with any regular comb.